Build Your Career at PAJ GPS

The Job:

• Visually communicate ideas, messages, and information through various forms of visual media.
• Edit product images to meet Amazon's guidelines and standards. This includes background removal, color correction, retouching, and enhancing product details to make them visually appealing.
• Design infographics or lifestyle images to showcase product features, benefits, and usage scenarios.
• Contribute to the development and maintenance of brand identity for PAJ’s Amazon accounts.
• Design graphics for social media platforms to promote Amazon products. Implement A/B testing initiatives to optimize design elements of product listings, advertisements, and other marketing materials.

The Individual:

• You have a degree in Graphic Design or a similar area, as well as 2 years of experience working in this field.
• You enjoy generating innovative ideas and know how to visually communicate concepts effectively.
• You have deep knowledge of design software such as Photoshop, Illustrator, and InDesign, as well as video software like Adobe Premiere Pro or After Effects.
• You excel in producing designs that meet expectations and objectives and enjoy the challenge of continuous learning.
• You are experienced in creating custom illustrations, icons, and vector graphics. Above all, you show initiative and have strong communication skills.
• You have very good English skills, both written and spoken, enabling you to communicate confidently with our international teams.

The Job:

• Be the go-to person for our existing B2B customers, providing top-notch support by addressing incoming leads and requests.
• Manage, organize, and prioritize customer communications across various channels, ensuring nothing falls through the cracks.
• Build and nurture strong, long-term partnerships with clients, becoming a trusted advisor in their journey.
• Negotiate contracts and agreements that deliver value for both our clients and our business, contributing to our shared success.
• Collaborate with internal teams (Logistics, Customer Support, IT, Development) to ensure timely and smooth product delivery that aligns with customers’ expectations.
• Prepare and present insightful sales reports that help drive strategic decisions.

The Individual:

• Exceptional listening skills and adaptability, allowing you to truly understand and respond to customer needs.
• Strong time management and organizational abilities, helping you thrive in a fast-paced environment.
• A commitment to delivering excellence for our customers.
• Excellent communication and interpersonal skills that make it easy for you to connect with clients and colleagues.
• A knack for multi-tasking and juggling priorities with ease.
• Comfort with learning new CRMs, ticketing systems, or any internal tools that will help you work efficiently and effectively.

The Job:

• Manage day-to-day office operations, ensuring a productive work environment
• Handle daily admin and organizational tasks and oversee office supplies
• Administer incoming and outgoing correspondence, including mail, email, and phone calls
• Maintain organized filing systems, both physical and digital
• Assist in the onboarding process for new employees, including orientation and desk setup
• Maintain employee records, attendance tracking, and manage vacation requests
• Coordinate with IT support to ensure all office technology (computers, printers, phones) is functioning properly
• Oversee health and safety compliance, including fire drills, first aid kits, and other safety protocols
• Organize and plan company events and social gatherings
• Assist in managing small office projects or internal initiatives
• Contribute to the development of office policies, workflows, and operational improvements

The Individual:

• Relevant professional experience in office management, particularly in the above-mentioned areas of responsibility
• Confident handling of MS Office, IT affinity, and enthusiasm for the digitalization of processes
• Fluent in German and English (spoken and written)
• Independent, detail-oriented, and structured way of working
• Strong communication skills and ability to work in a team

The Job:

• You are the friendly voice of PAJ, who informs our customers by phone when their finder triggers an alarm.
• You remain calm and empathetic to support the customer in an emergency.
• You also process written customer inquiries and find uncomplicated, customer-oriented solutions for all challenges.
• You carefully take care of the maintenance of our internal data system.

The Individual:

• Outgoing and Positive Mindset: You approach each task with enthusiasm and a can-do attitude.
• Team Spirit: Teamwork is essential to you, motivating you to achieve top performance.
• Unique, Empathetic, and High-Performing: You consistently deliver exceptional results while understanding customer needs.
• First-Class Service: Every day, you demonstrate that service can be both excellent and thorough.
• Composed and Exemplary: You remain calm and manage even difficult customers with professionalism.
• Fluent Communication: You are fluent in both written and spoken German, and your English is business fluent.

We are looking for several full-time employees (m/f/d) who would like to help build up our 24-hour alarm service. We work the following alternating shifts:
8.00-16.30 , 16.00-00.30 , 00.00-8.30

The shift schedule will be announced at least 1 month in advance.

The Job:

• Develop and implement targeted advertising strategies on social media platforms to increase brand awareness and customer engagement.
• Plan and execute paid advertising campaigns across platforms such as Facebook, Instagram, Twitter, LinkedIn, and others.
• Optimize campaigns based on real-time analysis of performance metrics to ensure maximum ROI.
• Test different ad formats and audience targeting to identify the most effective approaches.
• Manage the budget for social media advertising, including ongoing monitoring and reporting of expenditures.
• Collaborate closely with the content team to develop creative and impactful advertising content.
• Produce detailed reports on the performance of campaigns and provide recommendations for future initiatives.

The Individual:

• You have a degree in Marketing, Digital Media, or a related field. You have in-depth knowledge of advertising platforms of social media networks and associated analytical tools.
• You are an expert in planning and executing social media campaigns and have proven records.
• You communicate clear and effectively, responding to inquiries, crafting engaging posts, or addressing customer complaints.
• You understand the audience's needs, concerns and preferences to connect with followers on a deeper level and build meaningful relationships.
• You are able to prioritize tasks, meet deadlines, and maximize efficiency.
• You have a proactive work style with the ability to work independently as well as in a team and collaborate across departments.
• You speak and write English fluently (other languages are a bonus).