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This is the location of the device you are using to access the FINDER portal. For example, the location of your PC, tablet or smartphone.

If you have any further questions about the FINDER portal, please visit our specially developed and illustrated help page.

You can make your FINDER accessible to other people via a share link. This enables these people to access the position or route of the device.

In the PORTAL Finder V2 (new):

1. Open the menu at the top left and select “Device management”.
2. Click on the gear icon next to the ID number of the device.
3. Activate the “Share” option.
4. Copy the generated link or send it directly.

People who have access to the link can only see the current position of the FINDER and the route previously defined by the main user. All other functions and configuration options are hidden.

In the PORTAL-Finder V1 (old)

1. Navigate to the settings menu by clicking on the gear icon and then on “DEVICE MANAGEMENT”.
2. Select the device you wish to share.
3. You will find the sharing link at the bottom of the settings. Copy this link and share it with the desired person. Alternatively, you can also send it directly by email.

People who have access to the link can only see the current position of the FINDER and the route previously defined by the main user. All other functions and configuration options are hidden.

If you have any further questions about the FINDER portal, please visit our specially developed and illustrated help page.

To cancel the subscription, proceed as follows:

FINDER Portal V2 (new):

1. Please click on the menu at the top left.
2. Select “Account” and then “Portal licenses”.

FINDER Portal V1 (old):

1. In the FINDER portal, simply click on the cogwheel at the top right.
2. Then select “My portal account” > “Portal licenses”.

There you can then display the corresponding license and simply cancel it.

If you have any further questions about the FINDER portal, please visit our specially developed and illustrated help page.

Would you like to set a special ringtone for the FINDER portal app so that you can distinguish the alarm messages from your FINDER from your other push notifications?

In the V2 Portal:

1. Open your phone settings.
2. Go to “Notifications”.
3. Select the V2 Portal app from PAJ and check that the following settings allow message delivery.
4. To select the respective alarm tones, please open your app.
5. Open the menu at the top left and click on “Alarm summary”.
6. Then click on the gear icon next to “Notifications”, here you will get a selection of alarm sounds and can choose accordingly.

In the V1 portal:

1. Open your cell phone settings.
2. Go to “Notifications”.
3. Select the “ONLINE Finder Portal” app from PAJ.
4. Tap on “Alarms”.
5. Then tap on “Advanced”.
6. Here you can now set an individual notification sound for the app under “Sound”. You can use standard ringtones from your smartphone or your own alarm tones, which you can download from the Internet, for example.

If you have any further questions about the FINDER portal, please visit our specially developed and illustrated help page.

To re-initiate payment for your license, please proceed as follows:

In the V2 Portal:

In your account, click on the menu icon at the top left and then on “Account”.

In the app, the menu icon is at the bottom left. Or in the V1 portal, click on the “Settings” icon at the top right. Then select “My portal account”.

Here you will find the menu item “Orders”.

Find the failed order and click on the “Pay” button.

You will also be asked to enter new payment details. If you go through the steps and initiate the payment again, the subscription will continue with the new payment method.

If this does not work, you will have to cancel the subscription and take out a new one.

Especially if you have had the logbook for some time, it is possible that the kilometers in your logbook may differ from the actual speedometer reading. The reason for these differences is the way in which the distances traveled are calculated.

While your vehicle calculates the kilometers using the wheel revolutions, the individual waypoints recorded by your GPS tracker are added together in the logbook.

For this reason, we would recommend that you regularly check the mileage information in the logbook or compare it with the actual mileage from your vehicle. If you notice any differences, you can easily correct them in the logbook online or contact us by e-mail at [email protected] if you have any further questions.

If you have any further questions about the FINDER portal, please visit our specially developed and illustrated help page.

At PAJ GPS, safeguarding your data is our highest priority. We use advanced encryption protocols and secure servers to protect your information from unauthorized access.

• Our APIs include strict authentication measures and usage limits to prevent misuse.
• Every user receives unique credentials, eliminating risks associated with shared passwords.

By adhering to these measures, we ensure your data remains private and secure.

Yes, PAJ GPS devices are designed with user security in mind. We implement updates and improvements regularly to meet the highest industry standards and guard against any potential PAJ GPS data breach.

To maintain optimal security for your GPS device, follow these best practices:

• Use strong, unique passwords for your account. Avoid reusing passwords across platforms.
• Change your passwords regularly to minimize the risk of unauthorized access.
• Stay updated with the latest firmware updates provided by PAJ GPS.

Implementing these measures helps you maintain the highest level of protection for your personal data.

PAJ GPS is committed to protecting your privacy by adhering to global data protection standards, including GDPR.
We only collect and process the essential data required for your GPS tracking experience.
Sensitive data is shared only with proper authorization through endpoint validation.
Our systems are regularly audited to ensure transparency and accountability.
These practices guarantee robust privacy protection and compliance with industry regulations.