PAJ PET Finder 2.0

  Frequently asked questions

  Technical Sheet PDF

QUICKSTART-GUIDE

Please follow these simple steps:

1. Charge your device

• Before first usage fully charge your device

2. Activate your built-in
SIM card

• Choose a subscription duration
• Select a service package (optional)
• Make payment

Activate now

3. Go outside for first usage

• Go outside and turn on the device
• Walk around for several minutes
• The device calibrates itself automatically

4. Locate your device

• Download the FINDER Portal App

Google play store icon for downloading the paj finder portal app
apple-app-badge

or

• Access the FINDER Portal through your desktop browser

FAQ – PAJ PET Finder 2.0

In order to turn the device on, Press the button once briefly to turn on the device. The small LEDs will blink, and the device will beep several times. And to turn off press and hold the button for five seconds. When all the LEDs turn off and the FINDER beeps for three seconds, the device will switch off.

Orange LED – Network Status

Orange LED – Network Status Orange LED

SignalMeaning
The orange LED is onSignal available
The orange LED flashes every 2-3 sec.Searching for a signal
The orange LED is offThe GPS tracker is in standby mode or switched off

Blue LED – GPS Status Blue LED

SignalMeaning
The blue LED is onGPS signal available
The blue LED flashes every 2-3 sec.Searching for a signal / Wifi Home active
The blue LED is offThe GPS tracker is in standby mode or switched off

Red LED – Battery Status RED LED

SignalMeaning
The red LED is on (when attached to power supply)The GPS tracker is charging
The red LED is off (when attached to power supply)The GPS tracker is fully charged

If the route recording is not working please try to restart your device. 

Make sure your FINDER is charged & switched on.To assist the connection, move the FINDER (short walk/drive) and restart if needed. If the FINDER still doesn’t connect, contact our support.

Ensure your device has a stable network connection & perform a power cycle by turning the device on and off.If it still doesn’t work please contact our support team .

Try using a different wall plug or charging cable, and ensure to turn on and off the device as part of the troubleshooting process

Support

Our In-House Customer Service Team will be happy to assist you with any questions related to your product.